Payless terms and conditions

Payless

• At time of pick up, driver must present a valid, U.S.-issued driver's license and credit card (or debit card at participating locations) in the driver's name. If the driver's license is not U.S.-issued you must present your driver's license and either a passport or a Canadian enhanced license in the driver's name.
• All drivers must have a safe driving record. In the U.S., you may be asked to sign a driving record addendum or be subject to a computerized Department of Motor Vehicles check. Based upon such search, Payless reserves the right to deny a rental opportunity.
• The minimum rental age may vary by location. An additional daily surcharge may apply for renters under the age of 25 years old. For International rentals, maximum and minimum age policies may apply and vary by country.
• If applicable, you must provide association, corporate, or government credentials.
• Payless accepts most major credit cards as credit identification at the time of rental.
• Most locations also accept bank debit cards with the Visa or MasterCard logo as credit identification at the time of rental.

If you're using a debit card at a location that accepts them, most U.S. locations will perform a credit check for debit card renters to determine credit worthiness at the time of rental. The renter must meet Payless's minimum criteria in order to rent. If Payless is unable to complete the credit check or if the location does not perform credit checks, the customer must be prepared to present additional identification. Airport locations will accept your round trip ticket, itinerary or e-ticket to or from the renting airport with a return date. If you do not have return flight information or if you are renting at an off-airport location, you may be asked to show a second form of identification (utility bill, bank statement, U.S. passport, military identification or vehicle insurance card) that includes an address matching your U.S. driver's license address.

• Please note that some locations do not accept Debit cards. Currently, debit cards are not acceptable as credit identification at the time of rental at locations in the Metropolitan NY Tri-State area, Hartford, CT, Philadelphia area, or New Orleans area locations as well as other locations across the country. However, airport locations in New York, NY; Islip, NY; White Plains, NY; Newark, NJ; Philadelphia, PA; and Hartford, CT will accept debit cards from renters who arrive by air. These renters must present their round trip ticket, itinerary or e-ticket. Also, the debit card hold will be the estimated rental charges plus $350.00 at these airports. Debit cards are not accepted at any location in Canada.
• Payless reserves the right, in its sole discretion, to seek a Debit Card authorization hold in excess of the estimated rental charges. When using a debit card at Payless there will be a hold of $200 plus the estimated rental charges placed on your account. These funds will no longer be available to you.

Upon returning the vehicle, Payless will process a release of the unused portion of the hold subject to your Bank's procedures. The hold may take up to 2 weeks to be released by your bank.

If you fail to return the vehicle as agreed, Payless will obtain additional authorizations from your account to cover the rental charges.

Payless is not responsible for any returned checks or over-drafts based on this policy.

Positive identification in addition to your driver's license may be required.

You may not use a debit card for the required hold if you are renting a Driver's Choice car (all Group X specialty vehicles). However, a debit card may be used for payment at time of vehicle return. Your total rental rate is calculated based on the information provided at time of reservation.

In the United States, Debit, Cash or Check cards can be used at the end for payment of rental charges. For acceptable credit identification and payment methods in countries outside of the United States, please consult the Renter's Guide and search for the specific location.

Note: Prepaid Debit/Gift cards are not acceptable methods of credit identification to pick up a car at any location. One of the above mentioned cards must be presented. Prepaid Debit/Gift cards are accepted at time of return only.

• Your total rental rate is calculated based on the information provided at time of reservation.
• Vehicles are rented on a daily (24 hour) basis. There is a 29-minute grace period for returns. After 30 minutes late, hourly charges may apply. After 90 minutes late, a full-day late charge may apply.
• There will be a minimum hold of $200 plus the estimated rental charges. The exact amount of Credit Card authorization will vary by the rate, car group, length of rental, and miscellaneous charges. Callers may check with the rental counter for an estimate of the authorization amount.
• Optional coverages, special equipment, one way fees, and refueling are subject to tax in certain locations. This tax is not reflected in the total.
• Additional drivers may be subject to an additional fee.
• Quoted rates do not include additional optional equipment costs.
• Tax and tax related surcharge rates are subject to change without notice.
• At many airport locations, concession recovery and facility fees may be charged.
• At many locations a vehicle licensing cost recovery fee and a energy recovery fee may be charged.
• Frequent Flyer surcharges may be applied at time of rental.
• Extensions or late returns result in additional charges.
• The U.S. Government imposes a $5/day Admin Rate Supplement (GARS/GA) for U.S. Government rentals.
• Customers who drive less than 75 miles (125 kms) will automatically be charged a fee of $13.99. If customer chooses to refuel on their own, they must provide a receipt.

Car Rental General Terms

• Car rental bookings are not eligible for any program that allows for purchase using frequent traveler miles including the American Airlines AAdvantage Awards® Program.
• American Airlines gift certificates may not be used for car rental purchases.
• Car rental bookings do not qualify for any corporate/employee program that might otherwise be offered by American Airlines.
• No travel agent or other commissions are offered on car rental bookings.
• Cancellation policies vary per car rental company.
• Driver age requirements vary per car rental company and per pick-up location.
• For car rentals, a major credit card will be required and cash purchases may not be accepted. Additional documentation requirements such as a verifiable utility bill showing name and address, a verifiable home phone number or other conditions may be required. Also, some car rental companies may not accept bank check/debit cards even if they carry a major credit card company's logo. To confirm acceptable forms of payment, check with the car rental location directly.
• Additional charges and fees may be charged by the rental car company for exceeding mileage allotments, driving within unauthorized countries, regions, or states, early returns, late returns, additional drivers, under age drivers, child seats, driving on toll highways, and failure to cancel or pick-up a vehicle.
• Additional insurance coverage may be mandatory in some countries/regions. If optional insurance is declined, a refundable security deposit may be held against a credit card at the time of rental. The deposit hold will be removed upon the undamaged return of the vehicle. If the deposit amount is not available on the credit card, the renter may be required to purchase coverage from the rental company.

American Airlines carefully monitors the information presented, but cannot guarantee its accuracy entirely. The details shown, including any pictures, are for information purposes only. Car images may not depict the actual car reserved. Brands and images are the property of the individual owners and are used by permission. All rights are reserved.